We are so convinced Brilliance New York ® Irons are the best hair tools available that we guarantee every Brilliance New York ® Iron against manufacturer’s defects for 100 years or one lifetime, whichever comes first!
Please register your product within 7 days from the day of purchase and hold on to your original receipt as we must authenticate your Brilliance New York ® Iron was purchased from an authorized dealer.
To Register Your Product go to the link below:
TO PROCESS AN EXCHANGE:
We are happy to help you get a replacement styler.
to process an exchange its easy as 1,2,3 please follow the steps below:
1. If you had a 1.25" Ceramic Flat iron (Ceramic plates, Temperature control dial): click here: https://www.brilliancenewyork.com/collections/winter-hydrate-dry-system/products/1-25-smooth-pro-ceramic-flat-iron
and add the Black 1.25" flat iron to your cart (only two colors available for exchanges at the moment) then Go to checkout and apply coupon code 125.
2. If you had a 1" Titanium Flat iron (Titanium plates+LCD screen) please click here: https://www.brilliancenewyork.com/collections/winter-hydrate-dry-system/products/1-pro-diamond-titanium-flat-iron
add the Black 1" titanium flat iron to your cart and apply coupon code USWARRANTY1.
3. complete checkout and payment.
You no longer need to send your non working iron to us.
Once you get your order confirmation, you are all set!